At 82ph, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on the 82ph platform.
Six principles that define how 82ph handles your personal information.
All data transmitted between your device and the 82ph platform is protected by 256-bit SSL encryption — the same standard used by Philippine banks. Your personal and financial information is never sent in plain text.
82ph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the 82ph platform and to comply with our legal obligations.
We only collect the personal data that is strictly necessary to provide our services, verify your identity, process payments, and comply with PAGCOR regulatory requirements. We do not collect data for its own sake.
Your personal data is stored on secure, access-controlled servers. Access to player data within 82ph is restricted on a strict need-to-know basis. All staff with data access are bound by confidentiality obligations.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data. 82ph honours these rights and provides clear processes to exercise them.
In the unlikely event of a data breach that affects your personal information, 82ph will notify affected players and the National Privacy Commission (NPC) of the Philippines within the timeframes required by law.
82ph is an online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. As a platform that handles financial transactions and personal identity data, we understand that privacy is not just a legal obligation — it is a matter of trust between us and every player who chooses to use 82ph.
This Policy applies to all personal data collected through the 82ph website, mobile-optimised platform, customer support channels, and any other touchpoints through which you interact with 82ph. By registering an account or using the 82ph platform, you acknowledge that you have read and understood this Policy.
If you do not agree with the terms of this Policy, please do not register an account or use the 82ph platform. If you have an existing account and wish to withdraw your consent to data processing, please contact our Data Protection Officer using the details provided in Section 13.
82ph collects the following categories of personal data from players and platform visitors:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number (e.g. PhilSys ID, passport, driver's licence), nationality |
| Contact Data | Email address, mobile number, residential address (barangay, city, province) |
| Financial Data | GCash account reference, Maya / PayMaya account reference, bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), debit card details |
| Account Data | Username, encrypted password, account balance, transaction history, bonus history, game session records |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, screen resolution |
| Usage Data | Pages visited, games played, session duration, click patterns, referral source |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with 82ph |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (for example, problem gambling self-exclusion records).
82ph collects personal data through the following means:
82ph does not purchase personal data lists from data brokers or any other third-party commercial data sources.
82ph uses your personal data for the following purposes:
82ph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing a separate lawful basis for doing so.
Under the Philippine Data Privacy Act of 2012, 82ph processes your personal data on the following legal bases:
82ph does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom 82ph shares personal data are required to maintain the confidentiality and security of that data and to use it only for the specific purpose for which it was shared.
82ph uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the 82ph website. We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 82ph platform. 82ph does not use third-party advertising cookies or cross-site tracking technologies.
82ph retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
| Data Type | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure (AML requirement) |
| Financial transaction records | 10 years from the date of the transaction (tax and AML compliance) |
| Customer support communications | 3 years from the date of the last interaction |
| Technical and usage logs | 12 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
| Self-exclusion records | Duration of exclusion plus 5 years |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 82ph:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all verified requests within fifteen (15) business days. We may need to verify your identity before processing your request.
82ph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While 82ph takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, 82ph will notify you and the National Privacy Commission within 72 hours of becoming aware of the breach, as required by law.
The 82ph platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 82ph does not knowingly collect personal data from individuals under the age of 21.
If you are a parent or guardian and believe that a minor has registered an account on the 82ph platform or provided us with personal data, please contact us immediately using the details in Section 13. Upon verification, we will promptly close the account, delete all associated personal data, and reverse any transactions where possible.
82ph employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Any account found to belong to a person under 21 years of age will be immediately suspended pending investigation.
82ph reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players via email or through a prominent notice on the 82ph platform prior to the changes taking effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how 82ph protects your personal information.
Your continued use of the 82ph platform following notification of changes to this Policy constitutes your acknowledgement of the updated Policy. If you do not agree with the revised Policy, you should close your account and cease using the platform.
82ph has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO.
You may reach the 82ph Data Protection Officer via our 24/7 live chat support on the platform, or by written correspondence to the following email address (plain text — not a clickable link):
Please include your registered account username, a clear description of your request or concern, and a copy of a valid government-issued ID for identity verification purposes. 82ph aims to acknowledge all privacy-related correspondence within three (3) business days and to resolve requests within fifteen (15) business days.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information about the NPC and its complaint procedures is publicly available through official Philippine government channels.
Now that you know how 82ph protects your privacy, explore everything the platform has to offer — from live table games and MT Live to slots and bingo. Safe, secure, and built for Filipino players. Must be 21 or older.
256-bit SSL encrypted | 21+ only | Gambling is addictive. Know when to stop.